Dispatch

Orders placed before 11am will be dispatched on the same working day.

Orders placed after 11am will be sent out the following working day.

Orders are dispatched Monday – Friday.

International Delivery

We ship to Europe for a flat fee of £8.95.

We do not currently ship outside of the EU.

Please leave plenty of time for international orders.

Items are sent via Royal Mail International Standard, which takes 5-10 working days.

We cannot control customs delays, so please order at least 5 weeks in advance of your event.

Quality

All our products are designed in-house and are totally unique to Team Hen. We make many of the products ourselves – those that we can’t currently make, we have made especially for us, right here in the UK.

Delivery

All orders are sent via Royal Mail 1st Class and should take 2-3 working days to arrive once dispatched.

Our flat rate shipping is £1.50 per order – however shipping is FREE if you spend over £10.00.

Remember to choose the Free Delivery option at checkout if you qualify.

Please order in plenty of time to avoid disappointment.

Items can occasionally get delayed in the post but rarely lost.

Please allow 5 working days for your orders to arrive.

Orders are marked as complete once sent.

Please get in touch with your Hen Party date if you’d like to double check delivery time, or need a faster service!

Returns

Your Hen Party is a special day, and we strive to add to the magic by delivering gorgeous gifts in perfect condtion. As most of our products are handmade to order we are not usually able to accept returns. If there is a problem with your order please do get in touch and we’ll do everything we can to help!

If your order reaches you damaged please take photos and email them to us, and we will replace your items are quickly as humanly possible!