[title style=”center” text=”TEAM HEN PRIVACY POLICY” width=”600px”]

Team Hen Ltd is committed to ensuring that your privacy is protected.

This privacy policy sets out how Team Hen Ltd uses and protects any information that you give us when you use this website.

Team Hen Ltd may change this policy from time to time by updating this page. 


What information do we collect?

We ask for your contact information including name and email address when a purchase is made we will also ask for a delivery address

along with payment information. 

Whilst browsing our website, we will automatically receive your computer’s IP address which helps to provide us with information to

learn about your browser and operating system. 


How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or

return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent,

or provide you with an opportunity to say no.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or

disclosure of your information, at anytime, by contacting us at hello@teamhen.co.uk


What do we do with the information we gather?

Your data helps us to understand your needs and helps to provide you with a better service. 

We may occasionally send out emails concerning new products, special offers or other information which we think you may find

interesting using the email address which you have provided. Team Hen Ltd will not disclose any of your information to any third parties

except in a situation where it is part of providing a service to you. This includes arranging for a product to be sent to you, carrying out

security checks and for the purposes of customer research or when you have given us permission to do so. 



In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them

to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own

privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal

information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you

or us.

So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may

become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy

Policy or our website’s Terms of Service.



We are committed to ensuring that your information is secure, we take reasonable precautions and follow industry best practices to make

sure it is not appropriately lost, misused, accessed, disclosed, altered or destroyed. 

In order to prevent unauthorised access or disclosure, we have put in place procedures to safeguard and secure the information we collect

online. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and

stored with AES-256 encryption. Although no method of transmission over the internet or electronic stores is 100% secure, we follow all

PCI-DSS requirements and implement additional generally accepted industry standards. We may disclose your personal information if we

are required by law to do so or if you violate our Terms of Service.



A cookie is a small file which asks permission to be placed on your computer’s hard drive. Cookies allow web applications to respond to

you as an individual and help us to provide you with a better website, tailoring it to your needs. You can choose to accept or decline

cookies, this may prevent you from taking full advantage of the website. 




We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect

immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated,

so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our company is acquired or merged with another company, your information may be transferred to the new owners so that we may

continue to sell products to you.



If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want

more information contact our Privacy Compliance Officer at hello@teamhen.co.uk.