Delivery Policy

Our delivery policy details our commitment to getting your Team Hen order of hen party accessories, to you as quickly and efficiently as possible.

Our delivery policy and upgrade options are detailed below.

FREE DELIVERY

We are please to offer free standard delivery on all orders over £20. This is shipped with Royal Mail and typically takes 3 days.

SAME DAY DISPATCH

We send your items out the same day you ordered, when placed by 11:00am, Monday -Friday.

NEXT DAY DELIVERY

We offer next day delivery as an upgrade option on all our orders, when placed by 11:00am.

WORLD WIDE DELIVERY

We send our items all over the world; from Ireland, to the U.S, Europe, Australia and more using a tracked and traced service.

SEND AS A GIFT

We’d be happy to include a short hand-written note with your order, and send direct to the recipient, with no pricing information.

URGENT ORDERS

We’ve all been there –  get in touch with us via email if you have an urgent order request, and we’ll do our best to get it out to you that day.

SPLIT PAY

The new Team Hen SplitPay scheme has been designed to help ease your finances; you can treat your girls to the ultimate hen party accessories, and pay in instalments. 

Pay just 25% of your order, and pay off the balance in instalments.

Minimum order value of £40.

How it works:
Pay 25% at the time of order, this will reserve your items. You then make up to 3 more monthly payments to settle the balance.

You can pay more if you would like to get your order delivered sooner – what ever suits you.
Please note: we will not despatch your order until the balance is fully paid.

Example:
1 x Hen Party Hamper for 16 people £105 + 1 x Bride Pin £4.50 = total: £109.50

Pay 25% today £27.38 and then make 3 more payments of £27.38.

Important: If you do not pay the balance within 120 days, we will refund you everything you have paid to date – minus the 25% deposit (admin fee).
To pay via split-pay, simply enter: SPLITPAY at check out and this will charge you for the 25% deposit.
We will then be in touch with future payment details and invoices, which can be paid online with credit/debit card, Paypal or BACS. For more information, please get in touch with us at hello@teamhen.co.uk